These Terms of Service (“Terms”) govern your use of the services provided by SMARTTEAM DIGITAL SERVICE LLC, a Limited Liability Company registered in the State of New Mexico, USA (“Company,” “we,” “us,” or “our”).
1. Services
We provide marketing consulting, Shopify and e-commerce support, TikTok Shop management, social media management, paid advertising, book and author marketing, and website design services. The specific scope, deliverables, timeline, and fees for each engagement are set out in a written proposal, statement of work, or service agreement.
2. Acceptance of Terms
By engaging our services, signing a proposal, or making a payment, you agree to these Terms. If you do not agree, please do not use our services.
3. Client Responsibilities
Clients agree to provide timely access, accurate information, content, brand assets, and approvals necessary for us to perform the services. Delays caused by incomplete or late client input may extend timelines and may affect project delivery.
4. Payments and Fees
Fees are set out in the applicable proposal or agreement. Invoices are due on the date stated unless otherwise agreed. Late payments may result in paused work. We reserve the right to charge interest or fees on overdue amounts where permitted by law.
5. Intellectual Property
Upon full payment, clients receive ownership of final deliverables specifically created for them, to the extent possible under applicable law. We retain ownership of pre-existing materials, templates, processes, tools, and general know-how. Third-party assets remain subject to their original licenses.
6. Confidentiality
Both parties agree to keep confidential business information disclosed during the engagement private, except as required by law or with the other party’s written consent.
7. Limitation of Liability
To the fullest extent permitted by law, our liability is limited to the amount paid for the specific services giving rise to the claim. We are not liable for indirect, incidental, consequential, or lost-profit damages.
8. Termination
Either party may terminate an ongoing engagement with written notice as specified in the service agreement. Termination does not relieve the client of payment obligations for work completed or expenses incurred prior to termination.
9. Governing Law
These Terms are governed by the laws of the State of New Mexico, USA, without regard to conflict-of-law principles. Any disputes shall be resolved in the state or federal courts located in New Mexico.
10. Changes to These Terms
We may update these Terms from time to time. The current version will be posted on our website with the effective date. Continued use of our services after changes constitutes acceptance of the revised Terms.
11. Legal and Export Restrictions
Our services are provided remotely worldwide, but we do not provide services to individuals or entities located in, or ordinarily resident in, countries or regions subject to comprehensive US sanctions or embargoes, nor to any person on a US government restricted-party list. By engaging us you confirm you are not subject to such restrictions and that you will comply with all applicable export control and sanctions laws. We may decline or terminate an engagement where legal or regulatory restrictions apply.
12. Promotions and Discounts
Any promotional offer, discount, or bundled rate is valid only for the period and scope stated in writing at the time it is offered. Promotions apply to new engagements unless stated otherwise, cannot be combined with other offers, have no cash value, and are non-transferable. We may withdraw or amend an unclaimed promotion at any time; offers already accepted and paid for are honoured on the terms stated at purchase.
13. Customer Service and Contact
For questions about these Terms, contact us at Olojeded814@gmail.com or by phone at +1 (408) 883-4841.
SMARTTEAM DIGITAL SERVICE LLC
1209 Mountain Road Pl NE #11327
Albuquerque, NM 87110
United States
Customer service hours: Monday–Friday, 9:00–18:00 US Mountain Time. We acknowledge every enquiry within 2 business days.